Essential Event Guidance and Information

Ice Blue Medical will operate and coordinate medical facilities during the entirety of the Event, as a result of this we are able to locate you much faster than the emergency services. Furthermore, we also provide a rapid response service to medical emergencies. Our services at this event are free for you to use and all our care is overseen by a senior clinician.

To request medical or welfare assistance find the nearest steward or security team member to raise the alarm. They will be able to radio us and provide us with an accurate location for us to respond to. You can also call our dedicated emergency line to speak to a duty manager on 020 3189 1860.

Services we provide:

  • General Health and Medical Advice.
  • Emergency Rapid Response Service.
  • Minor Illness and Injury Services.
  • Wound Assessment and Closure.
  • Welfare, Psychiatric and Substance Misuse Services.
  • Minor Fracture Assessment and Management.

Health and Wellbeing Advice:

  • Bring sun cream and after sun – the sun can get extremely hot but you may not feel it. If you are out and about, put sun cream on!
  • Keep hydrated! – drink water regularly
  • Wash your hands as often as possible, always after visiting the toilet and before eating.
  • Your own Prescribed Medication – Bring as little as possible to the event. Only bring medicines that you will need.  Always remember to bring your asthma inhaler if you have one. Bring basic medicines such as Paracetamol and Ibuprofen.

Basic First Aid:

  • There is a medical centre and an emergency response medical team at this event.
  • If you have called for assistance, please give as exact location on site as you can (perhaps to the nearest landmark such as fairground ride, food outlet or campsite row number) and send someone to signal us when we approach.
  • Some basic things to do to help someone before help arrives:
    • If someone is bleeding, put something clean on the wound and press hard.
    • If someone is burned, cool with lots of cold water.
    • If they are unconscious, roll them on their side and tilt their head back.
    • If someone is having a seizure, protect their head, but don’t restrain them.
    • If a bone or joint appears broken, keep it still.
    • If someone is not breathing, start CPR.
    • If someone is having a panic attack, take them somewhere quiet and calm them down by getting them to focus on their breathing.
    • If the patient can walk, it will be quicker to take them to a medical centre.